Video Footage of Washer in Action

Okay, this is not going to be the best, highest quality videos I have ever done, but I think that it will at least tell part of the story.

In the first video, make sure you have your speakers turned on and you tell me if the sounds you hear are normal.



In this second video, just wait for about a minute and you will get to see water running out of the front of the washer. Again, is this normal?



I think that this washer may have some serious problems. Now if I could just get Whirlpool to realize this and maybe fix the problem I would be in good shape. Based on my experiences so far, I'm not holding my breath.

Pictures of Damage from New Washer

Here are a few pictures of the damage that has been done so far by this wonderful new washer that we purchased from Whirlpool...




First we have this picture of 1 of 3 pillows that have been chewed up.






Next we have one of several t-shirts that have been completely destroyed. This particular one is going to be really hard to replace since it was my daughter's t-shirt that she got from camp this year.










Next up is a pair of shorts. Again just one of many pieces of clothing destroyed by the new washer.










And here is just one more shirt. Again chewed up and destroyed. There have also been socks, underwear, pajamas, and the list goes on and on...I have pictures of everything, but I don't think it's necessary to post all of them for you to see what I am talking about.





Next up on the picture list we have a picture of the inside of the washer after the rebuild. This is at the front door where the rubber bellow and the basket meet. I asked the technician if there is supposed to be a 1-1 1/2 inch gap between them and he told me that it is supposed to be like that. In fact, he told me that when the washer was shipped, it didn't have hardly any gap at all and that was the original problem. Maybe I don't know what I'm talking about, but it seems like this would be a problem...





This is the picture at the top of the bellow around the inside of the door after the rebuild. I'm not thinking that the hole is supposed to be there. Not only that, but it seems strange that it looks like this only in the one spot. The rest of the bellow really looks flat all the way around. Here there is a harder piece sticking up and out of the bellow itself.





This last picture is just one of the four boxes that were shipped with parts to do the rebuild. All four boxes were the same size. The funny thing about this is that the claim form I have to fill out and send back to Whirlpool for a decision as to whether they will reimburse me for the damage done to my laundry is supposed to be accompanied by the bad parts from the washer that caused the damage. That means I am supposed to send these four big boxes back to them with the parts removed from my washer. Are you kidding me?


The next post that I am going to put up will actually contain videos that were taken of the washer so you can hear the noises that it makes along with getting to see the water actually running out of the front of the washer.

whirlpool WFW9150WW Review

My recommendation to anyone who is planning to purchase this particular washer or any other Whirlpool appliance is to beware. I feel that it is my responsibility to let others know about my experience so far with this particular appliance as well as the entire service experience. I am posting an overall timeline of my experience with Whirlpool and their contracted service provider as well as pictures and video where possible. As I write this post, the story isn't finished yet. I am posting this on July 13, 201o and have had the washer in my possession since February 27, 2010. The washer still is not fixed and their is no sign of when or if it ever will be. Do your own research, but here are my personal experiences. Please feel free to comment or contact me with your own experiences if you would like. Based on my experience, I can assure you that I will NEVER purchase another Whirlpool product.